Guidance for a Webex Teams training session

Webex Teams

Each payed account can host 3 simultaneous calls. this is called the ‘call sponsor’ and is the account that set-up that specific team in the workspace. We currently have 2 accounts:

  • marco@finsimco.com
  • connor@finsimco.com

Hosting a total of 6 simultaneous calls. Note, a single user can only be on a single account at a time

Rooms

  • Briefing room – all participants
  • Teams #1 to #6 – only that team’s members
  • Admin – only Finsimco staff
  • Negotiation Room – combined teams for negotiations

Note, in all rooms the entire Finsimco Staff team should be added as ‘moderators’. This is to keep track and cover any issues.

Before the session 

Create the webex teams and ask participants to install webex teams.

when the session starts

 Check how many team members are present, by reviewing how many members have read a message in the chat (post a welcome message as the session starts). If there is an imbalance, shuffle people around by contacting them individually

Backup plan (call issues)

create google hangouts calls 

  • explain and drop a link in the team chat
  • invite and you will have to admit all team members as they attempt to access the call (try to change security settings on google so this is not necessary)
  • leave the call, and it will continue running so long as people are on the call

During the session

As the event runs online it is important to show host presence and guidance. Keep track of teams who ask for help.

if you need someone else to solve the problem, let them know you are getting help. Every five minutes they are waiting, check in if to mention, “some other teams are facing the same issue”.

It is very easy for team members to get lost or stuck on an issue. This is particularly painful for the User Experience at the start of the session. Give them about 10 minutes to figure things out and then check in. 

Key timings to check in on teams (mentoring rounds) are: at the 10 minutes from the start, middle and 20 minutes before the session ends. 

Example of a mentoring round:

  1. how’s it going? (help with the session)
  2. so what do you study? (couple of minutes to make it personal)

How to explain things better

What I did on the 14th of April

Following a virtual webinar, I designed a presentation to talk through the more complex topics covered. Pairing speech with schematic illustrations helps with clarity, retention and short-attention spans.

Superpowers: walking the walk

Examining the interventions of the major powers around the world, in particular China.


Tap the sub-headings to view content


China in the Public Sphere

After surpassing a peak in published daily cases, the Chinese government has turned it’s attention abroad. FT article

Twitter banner of the Chinese Embassy to Italy
Illustrations of Sino-Italian support
Image circulating Italian social media, see the original post.
A subtle, but present seven dash line.

Economic ties and the perception of Europe
Offering liquidity, with clear market share implications.
Presumed caption – A resurgent China replaces an idle Europe.

Chinese Officials sharing conspiracy-like theories
In mid March, several senior Chinese officials have taken to twitter. They share articles suggesting that the U.S. is at fault for the virus. This one is written by Larry Romanof.

The European response...

A week after blocking medical supply exports, Germany has sent medical equipment.

The American response...


Coronavirus: Best Practices (briefing)

Putting together initiatives by governments and private entities around the world in response to the pandemic.


Tap the sub-headings to view content


Telemedicine to alleviate pressure on hospitals,

Facilitating telemedicine to prevent hospitals being overwhelmed by mild Corona-cases,


Platform hosting volunteers and initiatives related to the outbreak,

A list of projects, companies and volunteers willing to help out. One can offer help, join a specific project or ask for help on a new one.

Tap the image to open the site, https://helpwithcovid.com/

Offering relevant Covid19 datasets as an open challenge for ML insight,

Project led by the White House and Data Experts, sets out 10 tasks – each carrying a $1k reward. Over 4gb of data and 22,000 journal papers provided on an intuitive platform (kaggle).

Tap the image to access the website

The UK created a 'fresh-ideas' portal - sorting ideas from the public,

The UK created a ‘fresh-ideas’ portal – sorting ideas from the public,

German Covid Hackathon to generate ideas and solutions ...

Germany is organising a hackathon to address the challenges. Expect fresh ideas and practical outcomes,

wirvsvirushackathon.org

Using Big Data and Social Media to enforce quarantines,

Where countries are imposing strict quarantine, Instagram stories and post can be analysed,

Limiting misinformation by providing pre-packaged links for whatsapp,

Limiting misinformation by providing pre-packaged links for whatsapp,

Offering digital entertainment services to quarantined areas,

Partnering with digital companies to provide internet, entertainment and news to citizens for free,

Areas under lockdown in Italy have been offered free mobile-internet, tv shows and news platforms. This was extended to the entirety of the country.

Partner with digital providers to provide home-working services,

Providing home-working services (conference calls, team platforms, etc) in collaboration with digital providers,

A comprehensive list of all the offers by tech companies including Microsoft.

Balancing Privacy and Healthcare,

A working committee setup to set guidelines and strategy on how to employ data for preventing the spread of data,

A comprehensive list of all the offers by tech companies including Microsoft.


The more the better. As I uncover more , they’ll be appended here.

Coronavirus: Best Practices

Putting together initiatives by governments and private entities around the world in response to the pandemic.


Prevent hospitals from being flooded by people with telemedicine

Facilitating telemedicine to prevent hospitals being overwhelmed by mild Corona-cases,


How much testing should we do? Bill Gates explains...

An excerpt from a TED discussion,


The UK created a ‘fresh-ideas’ portal – sorting ideas from the public,

[/expand]

Germany is organising a hackathon to address the challenges. Expect fresh ideas and practical outcomes,

wirvsvirushackathon.org


Where countries are imposing strict quarantine, Instagram stories and post can be analysed,


Limiting misinformation by providing pre-packaged links for whatsapp,


Partnering with digital companies to provide internet, entertainment and news to citizens for free,

Areas under lockdown in Italy have been offered free mobile-internet, tv shows and news platforms. This was extended to the entirety of the country.

Providing home-working services (conference calls, team platforms, etc) in collaboration with digital providers,

A comprehensive list of all the offers by tech companies including Microsoft.

The more the better. As I uncover more , they’ll be appended here.

Governments and Digital

What can be done to bring communication and governance closer to the end user?

Best practices collated in a single place.

Limiting misinformation by providing pre-packaged links for whatsapp,


Providing remote access to care, where possible, with digital or over the phone,


Boosting internet coverage to disconnected areas so that self-isolation is practical,


Create spaces for ideas (from the public, business, etc) to be collected and evaluated,


Partnering with digital companies to provide internet, entertainment and news to citizens for free,

Areas under lockdown in Italy have been offered free mobile-internet, tv shows and news platforms. This was extended to the entirety of the country.

Providing home-working services (conference calls, team platforms, etc) in collaboration with digital providers,

A comprehensive list of all the offers by tech companies including Microsoft.

Provide enticing, slick webpages to allow individuals to join the community and contribute (e.g. building APIs),


Government provided discount card for families with 3 or more kids,


Long-form declarations and statements formatted in clean, legible and engaging formats,


Ads don’t need to be complicated: with the right music, design and online targeting,

Send us a message now

Did you know you can speak to our Chatbot on Facebook Messenger? Get in touch now.

Publiée par Royal Navy Careers Bot sur Mercredi 8 janvier 2020


The more the merrier. As I uncover more good practices, they’ll be appended here. Feel free to suggest any!